This website (la-regina-cruise.com) collects certain personal data from its users.
La Regina Cruises respects your privacy and is firmly committed to protecting the confidentiality and security of any personal information in our care. We maintain physical, electronic, and procedural safeguards to protect your data at all times.
1. What Personal Information We Collect
We collect personal information necessary to facilitate your travel arrangements and related services. This may include:
- Full name, residential/mailing address, telephone number, and email address.
- Credit/debit card details (card type, number, security code, expiry date).
- Passport details, dietary requirements, and health-related information (if applicable).
- Other information relevant to your bookings or required by travel service providers.
In some cases, we may collect sensitive personal information (as defined by local data protection laws). We only collect and use such data with your explicit consent and solely for the purpose for which it was provided, unless you later consent to other uses.
2. How We Collect Personal Information
We collect information directly from you when you:
- Make a booking.
- Submit a contact form or enquiry.
- Subscribe to our newsletter.
In certain cases, we may receive personal information about you from a third party — for example, when a family member, employer, or travel agent makes a booking on your behalf.
By providing your personal information directly or indirectly, you consent to our collection, use, and disclosure of your data in accordance with this Policy.
If you make a booking on behalf of another person, you confirm that you have obtained their consent for us to collect, use, and disclose their personal information as outlined here.
3. How We Use and Disclose Personal Information
The primary purpose for collecting your information is to provide you with travel advice, arrange bookings, and deliver travel-related products and services.
By continuing to use our services and providing personal data, you consent to our use and disclosure of your information for these purposes and, where permitted by law, for related secondary purposes that you would reasonably expect.
Where allowed, we may also use your information to send targeted marketing communications about our products, services, and promotions, unless you opt out. You can unsubscribe at any time by following the instructions in our emails or contacting us directly.
4. Disclosure of Personal Information to Third Parties
We may share your personal information with trusted third parties, including:
- IT service providers that support our website and booking systems.
- Marketing and research agencies, mailing houses, and courier services.
- Travel service providers such as tour operators, airlines, hotels, and car rental companies.
- Your employer (if your travel is arranged through a corporate account).
- Government agencies, law enforcement bodies, or courts when required by law.
- Customs and immigration authorities to comply with travel regulations.
Other than as stated above, we will not disclose your personal information without your consent, unless it is necessary to prevent or lessen a threat to life, health, or public safety, or as required by law enforcement.
5. IP Addresses
When you visit our website, we may collect information about your device and network connection, including your IP address.
While an IP address alone does not identify you, it may be linked with other personal data we hold for the purposes described above, including system administration, security monitoring, and analytics.
6. Security of Information
We have implemented comprehensive physical, electronic, and managerial measures to safeguard your personal information from loss, misuse, unauthorized access, modification, or disclosure.
We regularly review and update our security technologies to maintain the highest level of protection.
However, we are not responsible for the data protection practices of third parties that may collect or process information via their own websites or services.
We will securely destroy or de-identify personal data once it is no longer required for our business or legal obligations.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any revisions will be posted on our website at:
https://la-regina-cruise.com/about-us/privacy-policy/
We encourage you to check this page periodically to stay informed of any updates.